In both his manner and his words, he was clear that he worked for us.
Compass Home Group wants a lifelong relationship with their clients, and act like it - every step of the way, they wanted us to be happy, and trust in their integrity. We worked primarily with Wade McCartin, a buyers agent with CHP. Wade is great - he's enthusiastic, responsive, born and raised in Harford County. He intuits well what we were looking for, and was never overly pushy. I set a stretch goal to be in our new home by Christmas, and he got us in by Thanksgiving. On closing, a minor issue came up with our walkthrough, and he handled it calmly and efficiently. Through negotiations, he was happy to offer us advice whenever we asked, but never pushed his opinion. In both his manner and his words, he was clear that he worked for us. Sherri Sembly took care of us from the offer acceptance until closing, with documentation, hiring home inspectors and title company, and offering advice on other services. My wife and I like to do our own shopping for services, but every time we took Sherri's advice, we were glad that we did. Universal Title especially was excellent. Even after closing, Wade has been great and quickly responsive (and if I need to contact Sherri, I'm sure she will be as well). They were so happy for us to get in our home, and should we ever need to buy another, or sell this one, I know they'll be ready to step up and help us.